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Faq

At Oriana Homèl we want to inform you about all our services, so that you can enjoy your stay in the utmost comfort. From the information request, until your last day of vacation, here you will find all the answers to your questions. If you have any more, do not hesitate to contact us.

By Plane


From Milan Malpensa Airport (MXP)

Take the Malpensa Express to Milano Cadorna or Milano Centrale (about 45–50 minutes). From there, take metro line 1 (red) and get off at Duomo: Oriana Homèl Milano is just a few steps away.

From Milan Linate Airport (LIN)Take bus 73 to San Babila or the new metro M4 (blue) to San Babila. Oriana Homèl Milano is reachable on foot in about 5 minutes.

From Bergamo Orio al Serio Airport (BGY)

Take a direct shuttle to Milano Centrale (about 50 minutes). Then take metro line 3 (yellow) to Duomo. Oriana Homèl Milano is just a few minutes on foot.


By Car


From highways A1 (Bologna–Milan), A4 (Turin–Venice), or A7 (Genoa–Milan), follow the signs for Milano Centro / Duomo. Access to the city center is subject to Area C (limited traffic zone): check the hours and purchase the entry ticket if needed.


By Train


From Milano Centrale Station, take metro line 3 (yellow) towards Comasina and get off at Duomo. Oriana Homèl Milano is just a few steps from Piazza Duomo.

We do not have an internal parking, but there are two options nearby:

  • Parking Nerino: just 50 meters from the property, bookable online only at parclick.it.
  • Borromeo Parking: 240 meters away, with a 10% discount for Oriana Homèl guests.

Both options are practical and safe for enjoying Milan without worries. In both cases, the Area C entry fee of €4.50 is paid directly at the parking.

Yes, but only after paying the Area C entry ticket, which can be purchased online on the ATM website, via apps like MooneyGo, Telepass, or on MyAreaC.

Oriana Homèl Milano is only 500 meters from the Duomo, in the heart of the city. Its central location allows easy access on foot to the main attractions, the best restaurants, and shopping streets. Thanks to excellent public transport and taxi connections, getting around Milan is simple and fast.

A prepayment or credit card pre-authorization is always required to guarantee the booking. If you wish to pay in cash, the pre-authorization can be released at check-in.

€6.30 per person per night, for a maximum of 14 nights. Children under 18 are exempt.

Check-in is from 3:00 PM to 11:00 PM.

Check-in is also available after reception closing hours via self check-in: you must contact the reception before arrival to receive the access codes for the apartment.

If you arrive before 3:00 PM, and the apartment is ready, you can be accommodated immediately; otherwise, you can leave your luggage at the property and start exploring our beautiful city.

Check-out is by 11:00 AM.

Absolutely yes.

Yes, our office is open from 8:30 AM to 11:00 PM.

There are many typical restaurants very close to the property, easily reachable on foot. At reception, you will find a list of the best restaurants, recommended by us and our guests.

No, we do not serve breakfast. Some of the best bars in the city are just a few steps from the property.

The kitchen is equipped with all necessary utensils (pots, plates, cutlery), fridge, microwave, and induction hob.

A cot is available upon request and may involve additional costs.

Apartments with a balcony are available upon request.

Absolutely yes.

Of course, we provide an iron and ironing board. They will be delivered to your apartment.

Daily cleaning service is available upon request for an additional fee.

Our property does not accept dogs, even small ones. No pets are allowed.

From Fiumicino Airport (31 km)

Train: Leonardo Express to Termini Station. from Termini Station METRO A to Barberini Stop, from Barberini 7 minutes to Via di San Claudio 61.

Bus: to Termini Station, from Termini Station METRO A to Barberini Stop, from Barberini 7 minutes to Via di San Claudio 61.

By Car: Roma Est exit, follow directions to Roma Centro (15 km from highway exit).

The recommended parking lot is Ludovisi Parking, Via Ludovisi 60, 800 meters away (on foot).

Rate: €20 per 24 hours.

Yes, but only during limited hours.

The restricted traffic zone (ZTL) is active from:

Monday to Friday, 6:30 a.m. to 6:00 p.m.

Saturday, 2:00 p.m. to 6:00 p.m.

Sunday: not active.

Of course, these are the rates:

TO AND FROM THE AIRPORTS FIUMICINO AND CIAMPINO

  •    1-2 ppl. - €60
  •    3 ppl. - €70
  •    4 ppl., minivan - €90
  •    5 ppl., minivan - €100


CIVITAVECCHIA

  •    1-3 ppl. - €180
  •    4-6 ppl.- €200


AT NIGHT

from 10 p.m. to 7 a.m., surcharge of €5 on all fares

PAYMENT

by credit card + 10% commission

Oriana Homèl Rome is located very close to the principal historical sites and places of interest in the city: 

  • Trevi Fountain (450 mt)
  • Spanish Steps (700 mt)
  • Piazza Navona (800 mt)
  • Pantheon (900 mt)
  • Colosseum (1 km)
  • Campo de Fiori (1 km)
  • Termini Station (1.5 km)
  • Vatican (2 km)
  • Ciampino Airport (14 km).
  • Fiumicino Airport (22 km)

A prepayment is always required to guarantee the reservation or a credit card to make a preauthorization that can be released at check in if you wish to pay cash.

From October 1, 2023 it has a cost of €6 per day.

We would like to remind you that the amount of the tourist tax is set by the municipality. This is a mandatory tax.

Check-in is from 3:00 p.m. to 8:00 p.m. In case of late check-in, there is a lock box for keys and self check-in videos and instructions are provided.

In case you arrive before 3:00 p.m., if the apartment is ready, we can accommodate you right away; otherwise, you can leave your luggage at the facility and start visiting our beautiful city.

Check-out must be done by 10 a.m.

Of course.

Yes, our welcome desk is open from 8 a.m. to 21 p.m.

Yes, there is both central heating and air conditioning.

Heating is available in the winter months and air conditioning from May to October, but since we are located inside a historic building, the dates for the use of these two services is subject to current regulations and in particular local ordinances.

There are several traditional restaurants very close to our facility and easily reachable on foot. There is a list of the best restaurants recommended by us and our guests at the front desk.

No, we don't serve breakfast. A few steps from our facility there are some of the best coffees in the city, where you can have breakfast like a true citizen of Rome.

The kitchen is equipped with all necessary utensils (pots, dishes, cutlery), refrigerator, microwave, and induction stovetop.

The crib is available upon request at no additional cost.

Apartments with a terrace are available upon request.

Of course: all apartments have a Dyson Supersonic™ HD07 hair dryer, with Dyson V9 digital motor, supplied with styling accessories.

Sure, we have ironing board and iron. We can bring it to your apartment upon request.

Daily cleaning service is available for a fee upon request.

Our facility cannot accept dogs even if they are small. Pets are not allowed.

Porter service: 10€ per service. 15€ for check-in&check-out service! Available maximum until 4pm.

Luggage storage: 5€ until 6pm

FROM TURIN CASELLE AIRPORT:

BY BUS: The SADEM bus line connects the airport to Porta Nuova Station.

BY CAB: The price is approximately 35/40€

BY CAR: We can arrange a transfer by private car and direct pick-up

at arrivals by prior reservation. 

FROM MILAN MALPENSA AIRPORT:

BY BUS: SADEM Bus makes 10 round trips daily. The duration of the trip is

approximately 2 hours.

BY CAB: The price is approximately €200

BU CAR: We can arrange a transfer by private car and direct pickup

at the arrivals upon reservation. 

FROM TURIN PORTA NUOVA and PORTA SUSA RAILWAY STATION

From Porta Nuova station, you can take a cab or bus No. 68 (direction

Cafasso) and then get off at the GIOLITTI stop, just a few steps from Oriana Homèl Turin.

Oriana Homèl Turin is located in the restricted traffic zone (ztl): Monday through Friday from 7:30 am to 10:30 am. Therefore, should you arrive during this time slot, it is recommended that you park at Piazzale Valdo Fusi and go to the GTT counter immediately after parking to fill out the exemption form.

Oriana Homèl Turin is very close to the city's main historical sites and places of interest:

  • Egyptian Museum (550 mt)
  • Mole Antonelliana (750 mt)
  • Piazza Castello (900 mt)
  • "Porta Nuova” Railway Station (900 mt)
  • "Porta Susa" Railway Station (2,4 km)
  • Politecnico di Torino (Turin Polytechnical University) (2,8 km)
  • Turin-Caselle Airport (16,9 km)

An advance payment is always required to guarantee the reservation or a credit card to make a preauthorization that can be issued at check in if you wish to pay cash.

2,30 € per day per person for up to 7 days in a row.

Check-in is from 2 pm to 9 pm.

The check-in is available even after the reception closing time with "self check-in" mode: it will be necessary to contact the reception prior to arrival to obtain the necessary codes to enter and access the room.

In case you arrive before 2:30 p.m., if the apartment is ready, we can accommodate you right away; otherwise, you can leave your luggage at the facility and start visiting our beautiful city.

Check-out is from 8 am to 11 am.

Of course.

Yes, our office is open from 8 am to 9 pm.

There are many typical restaurants very close to our facility and within easy walking distance. In the reception you will find a list of the best restaurants recommended by us and our guests.

No, we don't serve breakfast. A few steps from our structure there are some of the best bars in the city, where you can have breakfast like a true citizen of Turin.

The kitchen is equipped with all necessary utensils (pots, dishes, cutlery), refrigerator, microwave, and induction stovetop.

A crib is available upon request and may incur additional costs.

Apartments with balconies are available upon request.

Of course.

Sure, we have ironing board and iron. We'll bring it to your apartment right away.

Daily cleaning service is available for a fee upon request.

Our facility cannot accept dogs even if they are small. Pets are not allowed.

BY PLANE:

A cab service is available from Catullo airport (price about €28.00) and a shuttle bus service to Verona Porta Nuova station (every 20 minutes-€6.00 per person).


BY CAR:

The hotel is located in the historic center, a few meters from the Arena in a traffic-restricted zone (ZTL). Therefore, it cannot be reached by car. For those who need to get nearby the hotel, we recommend Piazzetta Santi Apostoli as the closest point (OUTSIDE THE ZTL ZONE) to stop and unload luggage.

Both from the A4 Milan-Venice highway and from the A22 Modena-Brenner highway, the exit to take is Verona Sud.

Indicate on your navigator (GPS) Via Oberdan 9 or Piazza Cittadella to arrive directly at the recommended public parking lot.


BY TRAIN:

Get off at the Verona Porta Nuova stop.

In the square in front of the station are the cab stand (cost about €9.40) and buses ( weekday lines are 11- 12- 13- 51/ holiday lines 90- 92- 96- 98 from platform A of the station).

The bus will stop at Piazza Brà (Arena).

The last stretch is to be walked by crossing Piazza Brà in the direction of the Arena, to the left of which is Via Oberdan.

Public Parking "CITTADELLA" , open 24 hours, located at Piazza Cittadella 5 , Verona 37121.

The cost is € 18.00 for 24/h. The parking lot is about a 5/6 minute walk from our facility.

Oriana Homèl Verona is located in a traffic-restricted zone (ZTL) so we ask our kind guests NOT TO TRANSIT IN THAT AREA EXCEPT IN THE HOURS PRESCRIBED by the City of Verona to avoid administrative penalties.

For those who need to get nearby the hotel, we recommend Piazzetta Santi Apostoli as the closest point (outside the ZTL zone) to stop and unload luggage.

From Verona Porta Nuova Station it is a 20-minute walk, a 10-minute bus ride, and a 10-minute cab ride. The arena can already be seen from our facility and is a 100-meter walk away.

An advance payment is always required to guarantee the reservation or a credit card to make a preauthorization that can be released at check in if you wish to pay cash.

€3.50 per person per night for a maximum of 4 nights. Young people aged from 15 to 25 and guests over 70 years old are subject to the payment of taxes of €2.80 per person per night for a maximum of 4 nights.

Children up to 14 years of age turned are exempt from paying the taxes.

Check-in is from 2 pm to 10 pm.

The check-in is available even after the reception closing time with "self check-in" mode: it will be necessary to contact the reception prior to arrival to obtain the necessary codes to enter and access the room.

In case you arrive before 2:30 pm if the apartment is ready, we can accommodate you right away; otherwise, you can leave your luggage at the facility and start visiting our beautiful city.

Check-out is from 8 am to 11 am.

Of course.

Yes, our office is open from 8 am to 10 pm.

There are many typical restaurants very close to our facility and within easy walking distance. In the reception you will find a list of the best restaurants recommended by us and our guests.

By regional law No. 45/2014 our facility cannot offer breakfast service.

The kitchen is equipped with all necessary utensils (pots, dishes, cutlery), refrigerator, microwave, and induction stovetop.

A crib is available upon request and may incur additional costs.

Apartments with balconies are available upon request.

Of course.

Sure, we have ironing board and iron. We'll bring it to your apartment right away.

By regional law No. 45/2014, our facility cannot offer daily cleaning service to apartments on stop but only on departure.

Our facility cannot accept dogs even if they are small. Pets are not allowed.

Oriana Homèl Udine can be reached on foot, by cab, or by car. You can access the LTZ with your car only for luggage drop-off and pick-up. Please note that you need a temporary pass, which we can request for you. Please inform us of your vehicle's license plate number and arrival time before your arrival.

We suggest our guests to park in Piazza Primo Maggio, which is 500 meters away from our facility.

Yes, but exclusively for luggage pick-up and drop-off.

To access the LTZ, you must request a temporary pass from the municipality. We will make the request for you, after receiving your arrival time and license plate number of your vehicle.

Oriana Homèl Udine is very close to the city's main historical sites and places of interest: 

  • Loggia del Lionello (30 mt)
  • Liberty Square (70 mt)
  • Giacomo Matteotti Square (160 mt)
  • Cavazzini House (160 mt)
  • Udine Castle (200 mt)
  • Stadium (5.3km)
  • Trieste Airport (74.2 km)
  • Treviso Airport (116 km)

A prepayment is always required to guarantee the reservation or a credit card to make a preauthorization that can be released at check in if you wish to pay cash.

€ 1.50 per person per night for a maximum of 5 overnight stays. Minors up to the age of 18 are exempt from paying fees.

Check-in is from 2:30 pm to 8:30 pm.

The check-in is available even after the reception closing time with "self check-in" mode: it will be necessary to contact the reception prior to arrival to obtain the necessary codes to enter and access the room.

In case you arrive before 2:30 pm if the apartment is ready, we can accommodate you right away; otherwise, you can leave your luggage at the facility and start visiting our beautiful city.

Check-out is from 8:30 am to 11 am.

Of course.

Yes, our office is open from 8:30 am to 8:30 pm.

There are many typical restaurants very close to our facility and within easy walking distance. In the reception you will find a list of the best restaurants recommended by us and our guests.

No, we don't serve breakfast. A few steps from our structure there are some of the best bars in the city, where you can have breakfast like a true citizen of Udine.

The kitchen is equipped with all necessary utensils (pots, dishes, cutlery), refrigerator, microwave, and induction stovetop.

A crib is available upon request and may incur additional costs.

Our facility cannot accept dogs even if they are small. Pets are not allowed.

Of course.

Sure, we have ironing board and iron. We'll bring it to your apartment right away.

Daily cleaning service is available for a fee upon request.